Running a medical clinic means managing people who are brilliant, busy, and terrible at conflict
The reason clinical teams fall apart is the absence of a structure that makes honest conversation possible. That's what we can build together.
Medical clinics come to Human Scaffold from all kinds of situations
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“Often I was left feeling at odds with my team. Mike has helped us to find common ground and find ways to balance out both perspectives.”
"Human Scaffold understands where the team is currently… where we want the team to be, and take every action to help us achieve to that stage.”
The only facilitator working exclusively with medical clinics
Mike spent a decade in high school classrooms learning how to get a room full of people – people who had every reason not to engage – to actually engage. He's spent the last decade doing exactly the same thing in medical clinics across Ontario.
OCT Certified
Healthcare-only practice
20 years
Build a structure for honest communication that works in the long run
Mike works with clinic leaders who already know their team could be better, and who are ready to do something about it. If that's you, you're in the right place.
Team Synergy Workshops
For clinic teams who need a safe structure for the conversations they’ve been avoiding
Your team doesn’t need motivating. They need a room where the honest conversation is finally possible.
Team Synergy workshops are in-person, whole-team facilitation sessions designed specifically for medical clinics. Every activity is built to include the people who don’t usually speak in group settings, because those are usually the people who’ve been watching the most carefully.
DARE to be BRAVE™
For clinic teams who need a safe structure for the conversations they’ve been avoiding
Your team’s ceiling is set by what you’re willing to name out loud as their leader.
DARE to be BRAVE™ is a leadership-focused program for Executive Directors, clinic managers, and healthcare leaders who want to develop the communication skills that make everything else easier. Built specifically for the realities of running a medically complex, government-funded clinic team.
The Framework Behind the Work
Every Human Scaffold workshop is built on a suite of practical frameworks developed specifically for medical clinic teams. The CBCF Framework™, for example, is a real engine for progress. Four words. One structure. A shared language your team can use without me, starting right as I walk out the door.
Collaboration
Working across roles, not just sitting beside each other.
Boundaries
Knowing what's yours to carry, & what belongs to someone else.
Communication
The conversations that happen - not the ones quietly carried.
Feedback
Building a culture of asking for it, hearing it, and giving it well.
Find out who your Conflict Companion is.
Three questions. Two minutes. A personalized profile of how conflict tends to move in your clinic, and the one thing that’s most likely to unlock it.
Feedback from our clients
"Mike facilitated a leadership retreat for our team and it was an excellent day. He was organized and prepared, led effective and engaging workshops and was just plain fun to be around! We highly recommend Mike for any of your workshop or speaking engagements!
“Our staff found Mike to be an incredibly knowledgeable and charismatic trainer/coach. He presented complex concepts in a simple manner, incorporating practical exercises and real-world scenarios that resonated deeply with everyone. The energy and enthusiasm he brought to the room were infectious, keeping participants actively involved and motivated throughout the session. The feedback from our team has been overwhelmingly positive. Many have highlighted how Mike's training has equipped them with valuable new skills and perspectives, fostering a more collaborative and efficient work environment.”
"Thank you Mike for all you do! No question you are very well-liked by all staff. You have been very open and supportive of all ideas, while offering great suggestions along the way. I really think you have a unique view as someone looking in with a big picture of everything going on. I can't say things have "slowed down", but I'm not sure they ever will. I can handle busy without so much of the extra stress and surprises along the way."
Every clinic doing hard work for its community deserves to thrive
The CAREavan Tour™ brings workshops directly to rural and small-town clinics across Ontario – the ones that can’t send their whole team to a conference, and shouldn’t have to.
I get asked this a lot
If you still have some questions, have a look at my FAQ
Are the Team Synergy Program and Lead DARE to be Brave a fixed set of workshops?
No. We have a menu of workshops that we use to build the program, based on your specific needs.
How do you arrive at the content for the workshops?
All workshops are based on content that is derived from expert research. All workshops are designed by Human Scaffold Founder, Mike Zimic (certified by the Ontario College of Teachers - OCT) who has a deep understanding and depth of knowledge of planning interactive workshops based on a decade of classroom experience.
How long is each workshop?
Workshops can range in any length. Most commonly, workshops are in 3 timeslots: 1.5 hours, half-day (3 hours), full day (7 hours) or a multi-day retreat.
I’ve never worked with a consultant before. I’m interested, so what’s the process of learning more about your services?
We can jump on a 30 minute Teams call. The objective of the call is to learn more about what you’d like to accomplish with your clinic, and the challenges you’re facing. IT IS NOT A SALES CALL! There is only a follow-up call if you’re interested in learning more. If after the call you would like to take the next step, we could have another call and/or a proposal that I will send to you, based on your needs. In short, you’re in control of the process and there is no pressure to move forward.
I’m nervous about bringing in someone that I don’t know, and putting them in front of my team. How do I introduce this to them?
Depending on the situation you are going through with your team, we will draft an email that you can share with your team. You can edit it as you see fit to ensure that it aligns with the unique language and terminology that you use in your clinic. All communication that we will have with members of your team will be filtered through you.
“Mike’s workshops proved to be a fun way to engage in team building, creating a memorable experience for all. I am a believer in this method and have already begun to apply this framework to my day to day interactions with great success. Thank you, Mike, for creating value for our team.”
“Mike’s workshops proved to be a fun way to engage in team building, creating a memorable experience for all. I am a believer in this method and have already begun to apply this framework to my day to day interactions with great success. Thank you, Mike, for creating value for our team.”
If you’re the kind of leader who sees what’s possible for your team – we should talk.
Ready to start Your Clinic’s Next Chapter of Growth?
Discover tailored solutions and expert approaches designed to elevate your clinic. Let’s turn your goals into measurable success!
