Human Scaffold Resources
Transforming a Medical Clinic's Culture and Operations
A medical clinic owner felt overwhelmed, struggling with payroll and staff turnover. Morale was low, and they wondered if stress and instability were inevitable.
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Strengthening Nurse-Pharma Communication Across Territories
When I first met the Patient Support Program nurses, they struggled to communicate effectively with their Pharma industry counterparts across various territories.
Strengthening Communication Between Nurses and Administrators
A team-based medical clinic faced tension between nurses and administrators due to workflow issues, as nurses generated tasks while administrators struggled to prioritize and manage them.
The One Word That Transformed This Law Firm
In this video, I share a simple yet powerful tool, the ** DIScomfortable Compass**, which helped a boutique law firm improve engagement, communication, and retention. Now, I’m using it with medical clinics across Ontario.
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Leading Without Fear: How One Executive Director Transformed a Small Town Family Health Team
Executive Director Dinny Mathew shares how listening, courage, and transparent governance turned a small Prescott, ON clinic into a connected, resilient team. Plus... real talk on Boards, accountability, and speaking up (even when it’s uncomfortable).
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